Front Office Associate

Baywatch Resort Goa

Job Description

Position - Front Office Associate Position Type - Full time Reporting to - Front Office Manager Duty Time - Operational Lines Location - Regenta Baywatch Resort, Sernabatim, South Goa Females preferred Qualifications: - High school diploma or equivalent - Excellent customer service skills - Strong communication skills, both verbal and written - Ability to work independently and as part of a team - Ability to handle stressful situations calmly and professionally - Proficiency in Microsoft Office Suite - Bilingualism (in some cases) Benefits: - Food provided Education: - Bachelor's (Preferred) Experience: - Microsoft Office: 1 year (Preferred) - total work: 1 year (Preferred) Language: - Hindi (Preferred) - English (Required) Work Location: In person

Responsibilities

Greet guests and visitors in a friendly and professional manner Answer phone calls and respond to emails in a timely and efficient manner Schedule appointments and maintain appointment calendars Handle customer inquiries and complaints in a prompt and professional manner Process payments and maintain financial records Maintain front office area in a clean and organized manner Work independently and as part of a team Other duties as assigned

Required Skills