Sales Representative

AMERIPRIDE HOSPITALITY PRIVATE LIMITED

Job Description

As a Hotel Sales representative, your primary responsibility is to support the sales team in generating revenue and driving business growth for the hotel. This involves assisting with the coordination and execution of sales activities, such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations. You’ll play a crucial role in maintaining customer relationships by providing excellent customer service, managing client accounts, and ensuring the smooth execution of events and bookings. Additionally, you may be responsible for maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends. Your efforts contribute to the overall success of the hotel by attracting new clients, retaining existing clients, and maximizing revenue potential

Responsibilities

Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty Assist in coordinating logistics for events, including setup, catering, audiovisual equipment, and other arrangements to ensure client satisfaction Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing documents and presentations as needed Collaborate with other hotel departments to coordinate sales efforts, leverage resources, and maximize revenue-generating opportunities for the hotel

Required Skills